The TrackR does many things badly. The Tile just does one thing well.
Another email from Trackr – this time about their new Battery Program. This is about a wizard wheeze where you can pay Trackr for replacement batteries.
Reading on in their email there’s a section subtitled:
What if every time your battery was dead, you had to buy a brand new device?
Well, what indeed. One wonders what can they be alluding to? I wonder if it’s another well known Bluetooth tracking device that has to be replaced about once a year when the battery nears end of life?
The TrackR Bravo is a slick, elegant looking device, and looks better than the Tile. But having bought a handful of both devices as soon as they hit the market, the Tile is the winner by a mile. On reliability, build quality, and Customer Service the Tile is the winner. My experience of using Trackr has been one of interminable irritability. I’ve tried its various features and abandoned them finding them gimmicky, unreliable and pointless. I’m struggling to think of any redeeming features, and the closest I can get is that the Bravo looks ok.
I’ve just replaced the batteries in all my Trackr Bravos. The ones I’ve removed were brand new Maxells. Perhaps I was unlucky. I thought Maxell were a pretty good brand. This time I’m replacing them with GP batteries. I only found the batteries were dead by accident, as I thought I get more than 3 months out of the Maxells. It didn’t occur to me to check connectivity every day, and on the TrackR app (unlike the Tileapp), you need to check each TrackR individually – whereas with Tile you can scan all your tiles’ status in one glance.
I’ve had Tile and TrackR since they became available in the UK – and have been running them head to head since I bought them. It’s a very unequal contest. Give me the Tile any day.